Knowledgebase: Application Vault
Crafty Syntax Live Help system reports error with 'livehelp_users.MYD'
Posted by John Imison on 06 June 2006 12:10 PM
If you experience problems with the Crafty Syntax Live Help system reporting the following or similar error:|
"[SELECT username FROM livehelp_users WHERE sessionid='ab8923472893478a7dfa7dfsa98f'] ( 1016 : Can't open file: 'livehelp_users.MYD'. (errno: 144) )"
Try using the DB administration tool within our control panel to issue the following commands:
REPAIR TABLE livehelp_users;
REPAIR TABLE livehelp_visit_track;
This will hopefully resolve the issue.