How to setup a mailbox on an iPhone
Posted by Michael Upton on 11 September 2011 03:21 PM
This article applies to iDAQ's shared Web Hosting and Reseller Hosting on both the Linux and Windows platforms as well as Dedicated servers running the Plesk control panel.
This article details how to setup a mailbox on the above services offered by iDAQ on your iPhone device.
First go into the settings app on your device and tap on Mail, Contacts and Calendars. Then tap on Add Account.
Then select Other for the mailbox type followed by Add Mail Account.
Enter your mailbox details. The image below uses the example firstname.lastname@example.org replace this with your mailbox address. The password is the password you setup in your iDAQ control panel under the preferences area for that particular mailbox. The Name field is your name which will appear on emails received by recipients. Description is just a reference name for the mailbox you've setup so set it to something which will remind you.
You may receive the following pop-up box. If so say make sure you tap the option to setup the mailbox without SSL support.
You may select the mailbox to be either POP or IMAP depending on your preference. Hosting on Windows servers only have the option of POP, Linux hosting users can select either POP or IMAP at their preference. Once the mailbox is setup save followed by going back into the mailbox settings. Verify the settings are setup as in the image below. As before replace the email address field with your email address. For the incoming and outgoing mail server settings the Host Name field will be in the format of mail.domain.com where "domain.com" is replaced with your domain name, omitting the "www." prefix. The username for both incoming and outgoing mail server settings is your full email address and the password is one you setup in your iDAQ control panel under the preferences area for that particular mailbox.
Once entered save the settings and go back into the mailbox. Tap on the SMTP settings under Outgoing Mail Server. Then tap on the mail server on the next screen.
On this page verify the settings. Again the outgoing server hostname is in the format of mail.domain.com where "domain.com" is replaced with your domain name, omitting the "www." prefix. The username is your full email address and password is the password you setup in your iDAQ control panel under the preferences area for that particular mailbox.
Make sure Use SSL is set to OFF, authentication is Password and the Server Port is set to 25 as in the image below.
Once done the above save and go back to the main mailbox settings menu. Now go into the Advanced menu.
On this page make sure the settings are set as in the following image. Use SSL is set to OFF, Authentication set to Password and Server Port is 110 for POP setup and use port number 143 for IMAP configurations. The Remove and Delete from Server settings are optional to change but it's best to set it to remove from the server to stop your mailbox getting full which will stop you receiving additional emails until emptied.