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Knowledgebase: Accounts
My order has not been processed, why?
Posted by iDAQ Support Admin on 18 February 2005 12:42 PM
As part of our fight against online fraud, orders from new customers are subject to numerous checks before they are approved and provisioned.

 

If you have ordered using a mobile telephone number or a free email address your order will not be processed automatically. It may also not be processed if your order fails one of our many other automatic checks.

 

Customers whose orders that fail any of our online checks will receive a telephone call from our sales staff to confirm their details.
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